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Product & Stock
We would like to clarify that Salsation Wear is produced using pigment-dye techniques, which create a natural enzyme-washed effect. This effect is intentional and is a key characteristic of our vintage garment style. As a result, the appearance may vary from piece to piece, with some garments showing this effect more strongly than others.
In the rare case that an item you ordered is out of stock after purchase, we will contact you immediately and offer a full refund or an alternative solution.
Restock dates vary per item. You can use the "Notify Me When Available" button on any sold-out product page to receive an email notification as soon as it's back in stock.
Orders & Payments
We support over 70 payment methods via Airwallex, tailored to your country. Available payment options will be displayed at checkout based on your location. All transactions are processed securely — your payment details are fully protected and never stored on our end.
Yes! Once your order is placed, you'll receive a confirmation email with your order details. If you don't see it, please check your spam folder.
You'll receive an order confirmation email immediately after placing your order. Once your order is shipped, you'll receive a second email with your tracking details.
If part of your order is missing, please contact us within 7 days of delivery and we'll sort it out for you as soon as possible.
Returns & refunds
You can return any item within 14 calendar days from the date of delivery. Items must be unused, unwashed, and returned in their original packaging with all labels included. Return shipping costs are your responsibility — we recommend using a tracked service.
Once we receive your return, we'll process your refund within 14 working days. The refund will be issued to your original payment method. You'll receive an email confirmation once it's been processed.
Shipping & Delivery
European orders are shipped via UPS and typically arrive within 5–7 business days. For the rest of the world, orders are shipped via DHL with delivery times varying by destination.
We ship worldwide! Orders within Europe are fulfilled from our Netherlands warehouse, while orders for Asia, the US, and the rest of the world are fulfilled from our Bali warehouse.
Shipping rates vary by destination and are calculated at checkout. Orders over €250 qualify for free shipping, regardless of destination.
Once your order ships, you'll receive a tracking number via email.
Sizing
We have a detailed Size Guide and Size Calculator to help you find your perfect fit. Visit our Size Guide to see measurements in centimeters for all sizes.
You can return your item within 14 calendar days from the date of delivery. To be eligible, items must be unused, unwashed, and returned in their original packaging with all labels included. Return shipping costs are your responsibility — we recommend using a tracked service. Once we receive your return, you'll be reimbursed within 14 working days.
Our sizes are based on standard European sizing. We recommend checking our Size Guide and using the Size Calculator for the most accurate fit.